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Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use This Is Vegas Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.

This Is Vegas Casino is licensed and regulated by the Curacao Gaming Control Board, operating under the authority of SSC Entertainment N.V., with AUD accepted as a supported currency.

1. General terms and acceptance

These Terms & Conditions apply to the This Is Vegas Casino website, its related services and any account opened through the website. They should be read together with the Privacy Policy, Responsible Gambling information, bonus terms and any game-specific rules that may be shown from time to time. If there is a difference between these terms and a specific promotion or game rule, the specific rule will generally apply to that promotion or game.

By accessing the website or using any service, you agree to comply with these terms and all applicable laws and regulations. If you do not agree, you must stop using the website. We may update these terms when required to reflect changes to our services, legal obligations, security practices or operating procedures. Updated terms will be made available on the website. Your continued use after an update means that you accept the revised terms.

The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking whether access to gambling services is lawful where you live. We may restrict access, refuse a registration request or close an account where participation is not permitted or where we cannot complete required checks.

Eligibility and account registration

  • You must meet the applicable minimum age requirement and be legally able to enter into these terms.
  • You must provide information that is accurate, complete and current when registering or using your account.
  • You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
  • You may only create and operate an account for yourself unless we expressly allow otherwise.
  • You must tell us promptly if your personal information changes or if you believe your account has been accessed by someone else.
  • You must not use an account for unlawful activity, fraud, money laundering, third-party gambling or any other improper purpose.

2. Account checks, security and fair use

To protect players and the integrity of the service, we may carry out identity, age, location, payment and other verification checks. You may be asked to provide suitable documents or information before an account is fully activated, before certain transactions are processed or at another stage of the customer relationship. Information supplied for verification must be genuine, readable and consistent with the details held on your account.

If you do not complete a requested check, provide information that cannot be verified or fail to respond within a reasonable period, access to some or all services may be limited. We may also suspend an account while reviewing unusual activity, suspected breaches of these terms, payment concerns or other security matters. Any action will be taken in accordance with applicable requirements and our internal procedures.

You must not interfere with the operation of the website or attempt to gain unauthorised access to accounts, systems or data. The use of bots, automated software, malware, technical exploits, collusion, manipulation or any method intended to obtain an unfair advantage is prohibited. You must not upload harmful material, misuse the website or assist another person to breach these terms.

Account suspension and closure

You may ask to close your account at any time. You may also use available responsible gambling tools, including temporary breaks or self-exclusion options, where offered. Account closure or exclusion is not a substitute for seeking independent support if gambling is causing concern.

We may suspend, restrict or close an account where we reasonably consider that there has been a breach of these terms, a legal or regulatory concern, a security risk, suspected fraud, a failed verification process, payment irregularity or conduct that may affect the fairness of the service. Where permitted, we will explain the relevant process. Any valid balance will be handled in accordance with applicable law, verification requirements and these terms. Transactions connected with unlawful or fraudulent conduct may be withheld or referred to the appropriate authority where required.

3. Deposits, play and withdrawals

Only approved payment methods displayed on the website may be used to fund an account. Deposits must be made by you or with your authority, and the payment method must belong to you unless another arrangement is expressly permitted. You should review the transaction details before confirming a deposit. Banks, card providers or payment service providers may apply their own terms, fees or processing requirements.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and game outcomes are not affected by the amount deposited or by previous results. All games involve risk, and past performance does not predict future results. You should set a budget before playing and stop if gambling no longer feels enjoyable or controlled.

Withdrawal requests may be subject to account verification, payment checks, applicable wagering conditions, fraud prevention procedures and any relevant game or promotion rules. We may return funds through an approved method and may request additional information before completing a transaction. Processing times can vary depending on the method used, security checks and external payment providers. No withdrawal should be treated as final until it has been completed and confirmed.

  • Do not use the service to move money on behalf of another person.
  • Do not use funds obtained through unlawful activity or unauthorised payment use.
  • Check all transaction information and retain your own records.
  • Notify us promptly about an incorrect transaction, suspected fraud or unauthorised account activity.
  • Any applicable fees, limits or transaction conditions will be shown before or during the relevant transaction where required.

Game results and technical issues

Games are operated using the systems and rules displayed on the website. If a technical error, connection issue or system malfunction affects a game or transaction, we may review the event and correct the account or result where appropriate. A game or transaction affected by a material error may be voided or adjusted in line with applicable rules. You should not attempt to exploit an error and should report any suspected issue promptly.

4. Promotions, content and intellectual property

Promotions, bonuses, tournaments and other offers may be subject to separate terms. Those terms will explain eligibility, qualifying activity, expiry, wagering requirements, withdrawal restrictions and any other relevant conditions. You should read the full offer terms before accepting or using a promotion. Unless stated otherwise, promotional offers are limited to one eligible account or person and cannot be combined with other offers.

We may withdraw, change or refuse a promotion where permitted by law, including where there is suspected misuse, technical error, multiple-account activity or a breach of the applicable offer terms. Promotional credits or winnings may be removed if an offer has been obtained or used improperly. The outcome of a review will depend on the facts of the situation and the applicable terms.

The website, including its design, text, graphics, logos, software, games and other materials, is owned by or licensed to the relevant rights holder. You may use the website only for personal, lawful purposes. You must not copy, modify, distribute, publish, reverse engineer, frame, scrape or commercially exploit website content without permission.

Any feedback, comments or suggestions you provide may be used to improve the services, provided this is done in accordance with applicable privacy requirements. You remain responsible for ensuring that anything you submit is lawful, accurate and does not infringe another person's rights.

5. Liability, privacy and complaints

We will take reasonable steps to keep the website available and secure, but online services may occasionally be interrupted by maintenance, technical faults, telecommunications problems or events outside our reasonable control. We do not guarantee that the website will always be uninterrupted, error-free or available on every device. You are responsible for maintaining suitable equipment, internet access and security software.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to those rights, we are not responsible for loss caused by your failure to follow these terms, misuse of the website, unauthorised access resulting from your failure to protect your login details, or events beyond reasonable control. Any limitation applies only to the extent permitted by law.

Personal information is handled in accordance with the Privacy Policy. By using the website, you acknowledge that information may be collected and used for account administration, verification, security, responsible gambling, payments, customer support, legal compliance and service improvement. You should read the Privacy Policy for information about collection, use, disclosure and storage.

Questions and complaints

If you have a question, identify an error or wish to make a complaint, please use the support or contact options published on the website. Provide enough information for the matter to be reviewed, including the relevant account details, transaction information and a clear description of the issue. We may request further information to verify your identity and investigate the matter. Complaints will be considered using the applicable internal process and legal requirements.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent allowed by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms are governed by the laws that apply to the relevant service and your place of residence, subject to any mandatory rights available to Australian consumers.